Question 1

Programs Coordinator (Full-Time) Must be 18+

Accepted Answer

Program Coordinator
As the Program Coordinator, you will develop and implement adult and youth programming for the Alchemy Climbing community. The Programs Coordinator’s scope covers youth classes, including after school climbing clubs, spring and summer camps, as well as adult climbing classes, gym competitions, adult climbing leagues, and alternative fitness offerings. The Program Coordinator is also tasked with managing group/party event reservations. The Program Coordinator will work closely with the marketing team, and report directly to the Owner and Operations Manager.
 
Responsibilities will include:
Oversee all group/event bookings and ensure adherence to all booking and event policies
Communicate with group/party event organizers to ensure a positive experience
Coordinate Youth Program schedule, including climber enrollment, make-up classes and late enrollment
Communicate youth programming coaching/counselor needs to the Operations Manager
Create and implement lesson plans for specific markets or needs
Coordinate gym-related educational program schedule and enrollment, including recurring climbing classes or fitness events
Identify areas for growth or improvement within programming schedule, and build or update classes as necessary
Work as a Welcome Desk Shift Lead, open/close the facility
Other management duties as assigned
 
Desired Skills and Experience:
Current SafeSport, First Aid, CPR, and AED certifications, required within 30 days of hire date
Excellent communication and organizational skills
Customer service experience
Experience working with youth of all ages
Ability to enforce rules and regulations
Ability to work mornings/nights/weekends
Staff management or leadership skills
Previous group event coordination or program management experience, preferred
Previous indoor rock climbing and belaying experience, preferred but can be taught
2 years of experience in climbing specific instruction, preferred, though can be substituted with K-12 education instructional experience or other instructional experience
Previous recreation industry experience, preferred, but not required
 
Employee Development: Oversee training and continued staff development to assist in all programs-specific responsibilities, as well as support welcome desk staff with all program-related questions
Collaborative Promotion: Coordinate with the Operations Manager and work with the Marketing team for programs promotion
Program Innovation: Strategically develop and oversee offerings for progressive climbing classes and new cross-training opportunities.
Benefits
Free membership for you and your partner/children
Employee gear and merchandise discounts in-store
Simple IRA (eligibility requirements apply)
Free proficiency training
Pro-deals with industry retailers (after 3 months of employment)

Question 2

Welcome Desk/Instructor (Part-time) Must be 18+

Accepted Answer

Welcome Desk/Instructor Job Description
The ideal Alchemy Climbing Front Desk employee loves rock climbing and is passionate about serving the climbing community by making our gym welcoming, clean, and inviting to people of all backgrounds and climbing abilities. They are committed to helping climbers have an exceptional experience from the moment they walk in the door to the moment they walk out. On shift, Front Desk staff work as a team under the direction of Shift Lead and/or Management. Front Desk staff report to the Operations Manager of the facility.
  
Responsibilities and Duties
Be a positive, friendly, inclusive, and motivating presence for both customers and teammates
Check in customers and members, handle basic customer account issues
Give climbing gym orientations
Constantly monitor climbing areas; intervene to mitigate risk with professionalism and courtesy
Engage with the community and form genuine connections with customers
Work parties/groups as a belayer
Promote Alchemy events, programs, and memberships, with a focus on improving customer experience and building community (vs. selling)
Recommend gear to interested customers and assist in fitting shoes, harnesses, etc.
Resolve customer concerns through listening, asking questions, seeking solutions, and escalating to a manager when appropriate
Keep the gym a clean and inviting space through constant dusting, disinfecting, vacuuming, sweeping, mopping, deep cleaning, etc.
Maintain clean and well-stocked retail displays
Additional responsibilities may include power washing climbing holds, equipment maintenance, small projects, and administrative tasks
Attend staff meetings
 
Qualifications and Skills
Preferred experience: customer service, retail, knowledge of climbing gear, climbing background, speaking in front of groups
Detail oriented
Strong work ethic and teamwork mindset
Able to take direction and desire to grow personally and professionally
Flexibility to workdays/evenings/weekends as needed
Excellent verbal and written communication skills
Basic computer and administrative proficiency
Background check required
 
Additional Information
Scheduled shift times may vary from week to week or month to month.
Opportunities for passionate individuals with strong instruction skills to advance into other operations and programs positions within the gym.
 
Physical Demands
Ability to be on one’s feet for up to 8-10 hours at a time
Lift up to 50 lbs. on a regular basis
Ability to carry and operate cleaning equipment, such as backpack vacuum and pressure washer
Ability to ascend a 30-foot climbing wall if needed for any reason
Ability to work in changing outdoor conditions, such as for power washing holds
 
Benefits
Free membership for you and discounted for your partner/children
Employee gear and merchandise discounts in-store
Simple IRA (eligibility requirements apply)
Free proficiency training
Pro-deals with industry retailers (after 3 months of employment)

Question 3

Youth Team Coach (Part-time) Must be 16+

Accepted Answer

Youth Team Coach (with Welcome Desk Support)  
Alchemy Climbing Coaches work closely with the Head Coach and Management to lead, inspire, and support youth athletes and their families through both competitive and exploratory climbing programs. Coaches foster a positive, inclusive, and lasting experience for our community.

In addition to coaching, Youth Team Coaches occasionally work welcome desk shifts to help create a friendly, safe, and welcoming environment for climbers of all backgrounds.
We’re seeking a coach who brings curiosity, patience, passion, and climbing knowledge. The ideal candidate is comfortable coaching youth climbers, engaging with parents, and providing excellent customer service. Alchemy Coaches balance hard work and fun while nurturing young climbers toward growth, community, and a lifelong love of climbing.

Responsibilities and Duties  
Coaching  
Deliver practices following the seasonal training plan developed with the Head Coach.
Supervise youth climbers during bouldering and belaying.
Foster an inclusive, supportive, and motivating environment aligned with Alchemy’s core values.
Coach at competitions and special events as needed.
Assist with administrative tasks: track rosters, belay training, maintain practice notes, and communicate with parents.
Partner with the Head Coach to offer mentorship and guidance for athletes.

Welcome Desk  
Provide a positive, friendly first impression for all guests.
Check in members and guests; handle basic customer account updates.
Give facility orientations and support group events/parties.
Promote Alchemy events, programs, and memberships with a focus on community.
Help maintain a clean, organized, and inviting gym environment.
Monitor climbing areas to help ensure safety and mitigate risks.

Qualifications and Skills  
Preferred experience: youth coaching, customer service, retail, climbing gear knowledge, public speaking.
Detail-oriented with a strong work ethic and teamwork mindset.
Able to take direction and eager to grow personally and professionally.
Flexibility to work days, evenings, and weekends as needed.
Excellent verbal and written communication skills.
Basic computer proficiency.
Background check required.

Additional Information  
Scheduled shift times may vary from week to week or month to month.
Must commit to a minimum of six months of employment; nine months preferred.
Opportunities for passionate individuals to advance within the gym.

Benefits  
Free membership for you; discounted for your partner/children.
Employee gear and merchandise discounts.
Simple IRA (eligibility requirements apply).
Free proficiency training.
Pro-deals with industry retailers (after 3 months of employment).

Question 4

Spring and Summer Camp Counselor (Part-time) Must be 16+

Accepted Answer

Spring Break Camps running 9am to noon, March 11-15. Potential age  groups 4yo-6yo, 7yo-12yo, 13-17yo but may be condensed/rearranged  depending on what staff is available.

Job description:

Alchemy Camp Counselors will be many young climbers' first ambassador to the sport of indoor rock climbing. Counselors will support youth participants through bouldering and top rope climbing as well as facilitating group games. Alchemy Camp Counselors demonstrate professionalism and maintain a high coaching standard to foster a positive and lasting experience for families while contributing to company culture. The ideal candidate will have a background of working with children that exhibits patience and passion, motivation to meaningfully contribute to Alchemy Youth Programs, and commitment to delivering a balanced approach of trying hard and having fun to an inclusive environment of diverse climbing needs.

Responsibilities and Duties:

Supervise  and guide youth climbers who will be bouldering and roped climbing  while maintaining injury and risk prevention measures
Implement group activities that promote our core values
Follow the camp schedule and deliver instruction appropriate for your group's level
Report any issues or concerns to management team

Qualifications and Skills:

Classroom/group management
Strong communication skills, teamwork mindset, and ability to take direction for professional and personal growth
Background check required
Current CPR/First Aid/AED certification
Climbing experience and top rope belay proficiency highly preferred

EMPLOYMENT

Join Our Team

Descriptions

Programs Coordinator (Full-Time) Must be 18+

Welcome Desk/Instructor (Part-time) Must be 18+

Youth Team Coach (Part-time) Must be 16+

Spring and Summer Camp Counselor (Part-time) Must be 16+

Ready to Climb Aboard?
First, download and fill out the required application:
Download Here
Send the completed application and your resume to:
kyle@alchemyclimbing.com

Links

NUMBER

CLIMBER SUPPORT EMAIL

ADDRESS

HOURS

EMPLOYMENT

Join Our Team

Descriptions

Programs Coordinator (Full-Time) Must be 18+

Welcome Desk/Instructor (Part-time) Must be 18+

Youth Team Coach (Part-time) Must be 16+

Spring and Summer Camp Counselor (Part-time) Must be 16+

Ready to Climb Aboard? First, download and fill out the required application: Download Here Send the completed application and your resume to: kyle@alchemyclimbing.com

Links

NUMBER

CLIMBER SUPPORT EMAIL

ADDRESS

HOURS

Ready to Climb Aboard?
First, download and fill out the required application:
Download Here
Send the completed application and your resume to:
kyle@alchemyclimbing.com